Our Services

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Continuum TriageConnect delivers around-the-clock clinical triage and patient guidance for healthcare organizations responsible for patient care outside normal business hours—or those seeking continuous coverage alongside normal operations.

Licensed Registered Nurses assess patient symptoms, provide evidence-based guidance, and escalate care when appropriate. This service reduces unnecessary emergency utilization, protects clinicians from after-hours disruption, and ensures patients receive timely, appropriate support.

Key Features:

• 24/7/365 nurse-led clinical triage
   
• Evidence-based assessment and guidance
   
• After-hours, weekend, and holiday coverage
   
• Structured documentation and reporting
   
• Seamless integration with your care team

Continuum FollowUpCare provides proactive nurse-led follow-up for patients after clinical visits, procedures, or hospital discharge. This service improves continuity of care, reinforces clinical instructions, and identifies issues early—before they escalate.

Registered Nurses conduct structured outreach, assess patient status, and escalate concerns according to established clinical workflows.

Key Features:

• Nurse-led post-visit and post-discharge calls
   
• Structured clinical assessments
   
• Early identification of complications or concerns
   
• Improved patient engagement and satisfaction
   
• Support for care coordination initiatives

Continuum SeniorConnect provides peer-to-peer nurse-led clinical support for senior care and long-term care environments. Our nurses support staff with clinical guidance, symptom triage, and decision support—helping facilities manage after-hours concerns and reduce unnecessary transfers.

This service supports both resident safety and staff confidence by ensuring experienced clinical guidance is always available.

Key Features:

• Nurse-to-staff clinical guidance
   
• After-hours and overflow support
   
• Symptom triage and escalation guidance
   
• Support for reducing unnecessary ED transfers
   
• Designed for senior and long-term care settings

Continuum NurseConnect delivers nurse-led clinical guidance for employee populations and community-based health programs. Unlike traditional insurance advice lines, our nurses provide personalized, evidence-based guidance focused on appropriate care navigation and health decision support.

This service enhances access to trusted clinical guidance while supporting workforce health and productivity.

Key Features:

• Nurse-led clinical guidance for employee populations
   
• Personalized symptom assessment and education
   
• Care navigation and escalation guidance
   
• Support for population health initiatives
   
• Designed to complement existing benefits